Tech Help

Franklin Towne Charter Elementary School's IT Department is ready and willing to assist you with all your technology needs and concerns.

• To access ScholarConnect, on the homepage select Towne Parents > Food Services and then select ScholarConnect Login.
• New users should select New User? click here.
• Choose "Franklin Towne Charter Elementary: MAIN (107002)' from the list then fill in your child's Student ID, Date of Birth, and Zip Code.
• Parents having trouble logging in can click on "Trouble Logging In?" and work through the process of a password reset.

If an account is locked, you will receive a message alerting you to call ScholarChip at (877) 722-2447.

Student lunch accounts are managed by ScholarChip. Franklin Towne does not have access to these accounts. Therefore, for all ScholarChip issues please contact them at (877)722-2447 to receive assistance.

Franklin Towne has a variety of digital resources available to help support and augment our students' learning experience. These resources can be found on our website under Towne Tech → Digital Learning.

Microsoft Office 365 is a cloud-based suite of programs such as Word and PowerPoint which students can access from any location.

All digital learning products (HMH ED: Your Friend in Learning, i-Ready, Savvas Realize, etc.) are now Single Sign-on. Users will be prompted to enter their username and network password which can be found in their planner. 

Having Trouble?

If you are experiencing any difficulty after referencing the above instructions, you may contact FTC IT Support by using our IT Support Form.

Digital Learning login issues?  Click here